We offer refunds for our SMM panel service and virtual number OTP service under certain circumstances.
SMM Panel Service Refund Policy:
- If you are not satisfied with the service provided, we will offer a full refund within 24 hours of purchase.
- Refunds will not be offered if the order has been partially or fully completed.
- We will not provide refunds for any order that has been placed for a banned or deleted account.
- We will not provide refunds for any order that has been placed for an account with a protected or private status.
Virtual Number OTP Service Refund Policy:
- If you are not satisfied with the virtual number OTP service provided, we will offer a full refund within 24 hours of purchase.
- Refunds will not be offered if the virtual number has already been used to verify an account.
- We will not provide refunds for any virtual number that has been blocked or blacklisted by the platform for any reason.
- We will not provide refunds if the platform has made changes to its verification process that makes the virtual number OTP service obsolete.
If you believe you are eligible for a refund, please contact our customer support team with your order number and reason for refund. We will review your request and process the refund if it meets our refund policy criteria.
Please note that refunds can take up to 10 business days to process and may be subject to a processing fee.